Answers to common questions about omnichannel livestream automation, sub-second comment printing, and sovereign customer database management across TikTok, Facebook, and Shopee.
Flive is an omnichannel livestream automation and sales management platform engineered specifically for high-velocity livestream sellers across TikTok and Facebook, seamlessly synced with Zalo customer care. It is built for shop owners, retail brands, and multi-channel merchants who want to automate receipt printing during live sessions, eliminate dropped orders, and build their own sovereign customer database.
Yes. You can download the Flive app directly on the App Store (iOS) or Google Play (Android) and immediately experience all core automated order-capture capabilities without complicated verification procedures.
The Flive engine operates in real time with sub-second latency (< 1s). Even when your livestream receives tens of thousands of rapid comments, Flive instantly parses purchase syntax and triggers continuous thermal printing, ensuring zero missed comments or dropped orders.
Flive automatically compiles and tracks customer order fulfillment histories across all your selling channels. When a viewer with a history of frequent cancellations or bogus comments attempts to order, the system instantly flags them, allowing your team to verify via phone or require an upfront deposit.
Upon capturing an order during the live stream, operators can dispatch instant order confirmations, tracking numbers, or digital receipts to the buyer via Zalo, SMS, or Messenger with a single click—verifying orders instantly and turning casual stream viewers into loyal, repeat customers.
No. Flive does not impose caps on order creation or processing volume. You can comfortably fulfill from dozens to thousands of orders per stream without paying per-order penalty fees.
Effortless. Flive supports seamless printing via Bluetooth, Wi-Fi, and LAN networks directly from your smartphone, tablet, or PC. Setup takes under 2 minutes, and your thermal printer is immediately ready for high-speed continuous output.
Flive integrates built-in interactive tools (lucky wheels, prize draws) directly inside the app. The system automatically gathers qualified participants from valid live comments, dramatically increasing audience watch time and viewer engagement.
Yes. Flive provides granular role-based access control (Stream Operators, Warehouse Pick & Pack, General Managers). All devices synchronize in real time, enabling seamless cross-team coordination throughout high-stakes live sessions.
You can reach our engineering and customer success team directly via Hotline / Zalo (+84 823.439.725) or via our official channels. Our technical team is available live to assist you directly during critical streaming events.
